Contact us

If you have any enquiries about LCTW, you can contact us by email or Facebook message.

If you are interested in volunteering with us, please email [email protected] for more information.

Our telephone rescue hotline is available 24/7 in spoken English, and 8am – 5pm (Laos time GMT+7) in spoken English and Lao.

You can also contact us directly through the form at the bottom of the page. Please see our FAQs below to check if your question has been answered before getting in touch! If you are reporting wildlife crime, please visit our Report page.

Frequently asked questions

Our center

Can I visit the center?

We are currently closed to general admission guests due to renovations being done to transform the Lao Zoo into the Lao Conservation Trust for Wildlife.

However, if your family, friends or school group are interested in visiting before our grand opening  you can email us to book a guided tour with one of our wildlife professionals! Please get in touch for more information or to make a booking!

Unfortunately, we only offer guided tours in English at the moment, but we will be introducing Lao-language guided tours when we open to the public, so keep an eye on our social media for updates!

How do I get to the center?

You can take a taxi directly to us (around 400,000 kip from Vientiane) or take a minivan from the Southern Bus Station in Vientiane (around 25,000 kip). Ask for “suan saat” (zoo), Ban Keun.

Our full address is:

Lao Conservation Trust for Wildlife
Ban Namak
Thoulakhom District
Vientiane Province
Lao PDR

How many animals are at LCTW?

An ever-increasing number, we currently house around 400 animals with about 70 different species!

Are there any endangered animals at LCTW?

Yes – many of the species housed here are endangered or critically endangered, meaning there is a very real risk of them going extinct in the near future. Some of these animals are part of our conservation breeding and reintroduction programs, whereas others are rescued from the illegal wildlife trade.

Volunteering

Can I volunteer at LCTW?

Yes, you can! Check out our volunteering projects here and feel free to get in touch if there’s a question we haven’t answered.

Is there a minimum period of stay for volunteers?

Yes, we ask that our volunteers commit for at least one week. If you’re interested in staying long-term, why not check out our job listings?

Wildlife

I have seen wildlife in need. What can I do to help?

If you are in Lao PDR and it is a wild animal, not a domestic species, please visit our Report Wildlife Crime page for full instructions on how to report it to us.

I think I have seen animal parts for sale. What can I do?

Animal products like ivory and bear bile are sadly sold widely and often openly across Laos. Note the location and take photos if it is safe to do so, then visit our Report Wildlife Crime page to let us know. We will send all of the information to the relevant authorities here in Lao PDR.

Can I release an animal I have kept since it was an infant?

No – releasing an animal straight from captivity, with no rehabilitation, will most likely cause it to die. You can contact us here and we can assess whether it is suitable for rehabilitation and release. If it’s not suited for release, we can offer it lifelong care in our wildlife sanctuary, where it can live in a habitat suited for it with appropriate social groupings.

If I send an animal to you which used to be my pet, can I visit it?

It is not always good for animals to see their ex-owners. When we receive ex-pets they often come in with mental issues due to their captivity. We use all of our resources to try to reverse these effects, encourage the behaviours they would exhibit in the wild and integrate them into natural social groupings. Seeing past owners can reverse the hard work needed to get the animal behaving naturally again. If animals have been integrated into our rehabilitation and release programme, we also keep human contact to an absolute minimum to aid in their rehabilitation. Ex-owners are always welcome to visit as guests, but for these reasons we cannot provide one-on-one interactions with ex-pets.

Contact us